Returns & Exchanges

At Obus, we want you to feel confident and inspired in your new garments. If your purchase isn't quite right, we offer returns or exchanges on full-priced items within 14 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Carefully pack your items in their original condition with all tags attached, ensuring the garment is unworn and unwashed.

3

Ship It Back

Affix the provided shipping label to your parcel and drop it off at any authorized postal location or scheduled pickup point.

4

Receive Your Refund

Once our team inspects your return, we will process your refund or store credit within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing